Local Manufacturer

Problem

A local manufacturer contacted EDC after recognizing that their paging system had become a liability. The legacy platform was unreliable, difficult to operate, and delivered inconsistent coverage and poor intelligibility—especially in high-noise production areas. Compounding the issue, the office areas had no paging capability at all, leaving critical messages unable to reach the full workforce when it mattered most.

Solution

EDC deployed its ELUMINATE platform to serve as the intelligence layer for a modernized critical communications system. After a detailed onsite assessment, the team designed a solution that preserved existing speakers and strobes that were still performing well, while strategically adding new devices to eliminate audible dead zones. Using ELUMINATE’s network-based logic and custom programming, EDC unified paging across production and office spaces, integrating existing sound masking speakers in the offices rather than replacing them. Custom user interfaces and system logic were configured to match the client’s workflows, simplifying paging and ensuring consistent, synchronized audio and visual notifications throughout the facility.

Outcome

By implementing ELUMINATE, EDC transformed an aging paging system into a reliable, facility-wide critical communications ecosystem. Audible and visual alerts now reach every corner of the site—from front offices to the loudest production floors—through a single, intuitive control experience. Response times improved, operator confidence increased, and workplace safety risks tied to missed or unclear messages were eliminated. The system is fully network-based, scalable for future needs, remotely manageable, and backed by EVERGREEN, EDC’s assurance layer, ensuring long-term performance and support.